Question 1

What is included in A42-C?

Accepted Answer

A42-C is built on proven managed detection & response technology and includes 24/7 monitoring by certified Threat Hunters, continuous threat exposure management, an SLA-backed Incident Response retainer, vulnerability scanning, and attack surface monitoring. It covers endpoints, identity, network, and cloud. 200 DKK per license per month. Everything included.

Question 2

What is the difference between A42-C and A42-CC?

Accepted Answer

A42-C is security operations: 24/7 MDR, threat hunting, incident response, and vulnerability scanning at 200 DKK/license/mo. A42-CC adds NIS2 compliance: evidence packs, risk assessments, awareness training, backup and disaster recovery, quarterly reviews, and tabletop exercises 2x annually at 500 DKK/license/mo.

Question 3

Why only 42 clients?

Accepted Answer

We believe premium service requires focus. 42 is a contractual cap written into every A42-CC agreement. If the limit ever needs to change, all existing clients get a vote, and we must document investment in additional staff and infrastructure. No existing client should ever feel the difference.

Question 4

Are there extra costs beyond the monthly price?

Accepted Answer

No. Everything is included in your fixed monthly price. No consulting hours on top of the license. No extra invoices. No unpredictable expenses. You get one contact and fixed quarterly reviews - not a ticket system.

Question 5

Where is my data stored?

Accepted Answer

Our infrastructure runs on data centres in Germany. We choose vendors that score highest on EU sovereignty in every category, and we evaluate every component using the EU First Index sovereignty scoring framework. The full list of subprocessors is in your DPA. See also our Trust page at alliance42.eu/trust →

Question 6

Is Alliance42 compliant with GDPR and NIS2?

Accepted Answer

GDPR: yes, from day one. All data processing in the EU. NIS2: A42-CC is built specifically around Article 21(2) - we hand you the evidence pack, you make the decisions.

Question 7

What does onboarding look like?

Accepted Answer

Kick-off after contract. 2-4 weeks from start to fully managed - not 3-6 months. You get one contact, not a ticket system. We onboard against a structured plan so you know what happens each week.

Question 8

What is A42-N?

Accepted Answer

A42-N is Alliance42 Network - managed network infrastructure as a service. Firewalls, switches, and Wi-Fi, operated for you on one monthly invoice. It is a separate agreement from A42-C/A42-CC and can be combined freely. Read more at alliance42.eu/a42-n →

Question 9

What company sizes does Alliance42 work with?

Accepted Answer

A42-C and A42-CC work for organizations from 10 to 2,000 licenses. For organizations above 2,000, we offer enterprise agreements at adjusted pricing.

Question 10

What happens during a security incident?

Accepted Answer

Your Incident Response retainer activates immediately. Our team responds around the clock with SLA guarantees, backed by proven detection technology. One phone call. No waiting for approvals or procurement.

Answers to the important questions

Your place in the Alliance is waiting.